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Accessibility Statement

How we design this website and how to tell us if something is hard to use.

Our commitment

The Crossness Engines Trust wants everyone to be able to use this website. We design and test it against the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as far as practical.

This statement covers the public website for Crossness Pumping Station. It does not cover third-party ticket sites or external apps.

How you should be able to use this website

  • Navigate using a keyboard
  • Zoom text without breaking layouts
  • Use a screen reader for main content
  • Understand page structure through headings and landmarks

How accessible this website is

We aim to meet WCAG 2.2 Level AA. We have not completed a formal independent audit. Last reviewed 18 August 2026. Known gaps are listed below.

What is not fully accessible yet

  • We have not yet completed full keyboard, focus, screen-reader and contrast testing of the History Timeline and Toilet Timeline. If you cannot use either timeline, contact us and we will provide the information in another format where we can.
  • Some older PDF documents may not be fully tagged
  • The ticketing site, maps and newsletter service are supplied by third parties. If you cannot use one of them, contact us and we will provide the information or help you complete the task where we can.

Feedback and contact

If you find a problem, email [email protected] or use Contact Us. Please include the page URL and what went wrong.

Technical information

This website is built with WordPress and a custom Crossness block theme. We test in current browsers on phone and desktop.

Preparation of this statement

This statement was prepared as part of the 2026 website rebuild and will be reviewed as major sections go live. Physical access for visits is described on the Accessibility page.

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Privacy Overview

The Crossness Engines Trust uses cookies to enhance your experience across our websites, including our ticketing portal. Cookies are small text files stored on your device that help us understand how you use our site, improve functionality, and deliver a more personalised service.

Types of Cookies We Use

1. Essential Cookies: Required for the website to function properly, such as enabling secure areas and managing your ticketing transactions.

2. Performance Cookies: Collect anonymous data about how visitors use our website to help us improve its performance.

3. Functional Cookies: Remember your preferences, such as language or region, for a better user experience.

4. Third-Party Cookies: May be used by services we rely on, such as analytics tools or secure payment providers, to improve our services.